Imagine a role where you are at the forefront of customer engagement, wielding the power of Instagram to drive sales and create meaningful connections. Online retailers have recognized the immense potential of Instagram as a sales channel. With extensive followings and vibrant Instagram promotions, they attract a constant stream of Direct Messages (DMs) from potential buyers seeking answers about products, shipping rates, return policies, and more. This is where you, the Instagram Chat Assistant, come into play.
What you will be doing: Live chat customer service agents handle incoming customer service questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term
Rate: $35 per hour
Skills/background needed: Must have a device able to access social media apps and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connectivity.
Hours per week: 10 + hours a week
Location: Remote work globally (United States preferred).
customer service chat workers are in huge demand worldwide right now.
If you can start right away please apply below.