Are you ready to provide exceptional product support and deliver an outstanding customer experience? We are seeking individuals to fill the role of a Product Support Specialist. In this capacity, you’ll be on the front lines, actively engaging with customers, addressing concerns, and helping to troubleshoot and resolve any issues that may arise.
Responsibilities: As a support representative, you’ll play a pivotal role in ensuring customers receive top-notch assistance. This entails listening to customer pain points, identifying and troubleshooting issues, and resolving problems effectively. Additionally, you will have the opportunity to collaborate closely with our product and engineering teams to contribute insights that influence the product roadmap.
Requirements: To thrive in this position, you need access to a laptop, phone, or tablet, and a reliable internet connectivity. Basic English writing skills are also required. These are entry-level live chat roles, and comprehensive training is provided, making prior paid live chat experience unnecessary.
Rate: $35 per hour
Location: This is a remote position, accessible to individuals in the United States.
Chat specialists are in high demand on a global scale. If you are prepared to commence this role immediately, please submit your application below.