As a Customer Service Agent, your primary role will involve developing strong customer relationships and enhancing customer retention through exceptional customer service delivered via email and chat. Your responsibilities will encompass understanding and presenting products and promotions, demonstrating in-depth brand knowledge, and embodying qualities such as passion, accountability, collaboration, and humility in all interactions.
Effective communication and the ability to build rapport with customers will be crucial in ensuring their satisfaction and fostering loyalty. Collaboration with the rest of the customer service team will be essential to provide the highest level of service to all customers. If you are a self-motivated, customer-centric individual with excellent communication skills and a passion for building relationships, we encourage you to apply for this exciting opportunity.
Rate: $35 per hour
Requirements: You need to have access to a laptop, phone, or tablet and have a reliable internet connectivity. Basic English writing skills are required.
Skills/background needed: These are entry-level live chat positions, and comprehensive training is provided. Previous experience in paid live chat work is not necessary.
Responsibilities: Strive to meet or exceed metrics while delivering excellent customer service. Enhance customer satisfaction through chat and/or email communications. Efficiently multitask and navigate through multiple systems.
Location: You can work remotely online from the United States.
Live chat assistants are currently in high demand worldwide. If you are available to start immediately, please submit your application below.