We’re seeking Squarespace Online Chat Specialists, and your role is pivotal. Each day, you’ll engage with our invaluable customers, guiding them through their shopping journey.
As the go-to expert, you’ll excel in assisting with product inquiries, swiftly resolving minor website navigation issues, and ensuring a seamless shopping experience.
Be confident that you’ll have access to in-depth training modules and round-the-clock team support, making your venture into the e-commerce landscape not only effortlessly smooth but also remarkably rewarding, both in terms of professional growth and financial success.
What you will be doing: Live chat customer service assistants handle incoming customer service questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term
Rate: $35 per hour
Skills/background needed: Must have a device able to access social media apps and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connectivity.
Hours per week: 10 + hours a week
Location: Remote work globally (United States preferred).
customer service chat workers are in huge demand worldwide right now.
If you can start right away please apply below.