Are you ready to embark on a career in customer service, assisting businesses and their clients through live chat interactions on websites and social media accounts? We’re seeking passionate individuals for the position of Remote Live Chat customer service Representative. This entry-level, remote role doesn’t require any prior experience, as comprehensive training will be provided.
What you will be doing: Live chat customer service agents handle incoming customer service questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
As a Chat Assistant, you’ll be responsible for:
- Manage and respond to incoming live chat inquiries from customers
- Address customer questions, concerns, and issues professionally and promptly
- Provide product information, troubleshoot problems, and offer solutions
- Maintain accurate records of customer interactions and transactions
- Collaborate with team members to ensure consistent and effective support
- Participate in training to develop your skills in customer service
Rate: $35 per hour
Requirements: You need to have access to a laptop, phone, or tablet and have a reliable internet connectivity. You also need to have at least basic English writing skills.
Skills/background needed: These are beginner-level social media jobs, so comprehensive training is provided, and you do not need to have done any paid social media work before.
Location: Remote work globally (United States preferred).
Remote Chat Assistants are in huge demand worldwide right now. If you can start right away please apply below.