Join our team as a Chat Support Representative and play a pivotal role in assisting customers with their inquiries and concerns via chat or email. As a Chat Support Representative, your primary responsibility will be to deliver exceptional customer service by addressing issues, conducting research to provide answers, and exploring alternative solutions to ensure swift resolution. Additionally, you will be responsible for escalating any unresolved matters to the appropriate team or supervisor.
Experience is not required for this position as comprehensive training will be provided, and we are actively seeking individuals who can begin work immediately.
Here’s a recap of the details:
Role Overview:
- Position: Chat Support Representative
- Responsibilities: Providing outstanding customer service through chat or email by addressing inquiries, researching solutions, and escalating unresolved issues when necessary.
Job Details:
- Contract Length: No fixed term
- Hourly Rate: $35 per hour
- Skills/Background Needed: Access to a device for social media and website chat functions (Phone/Tablet/Laptop), ability to work independently, closely follow provided instructions, availability of at least 5 hours per week, and a reliable internet connectivity.
Working Hours:
- Weekly commitment: 5 – 40 hours per week
- Location: Remote work globally (United States preferred).
Online Chat Representatives are in high demand worldwide right now. If you’re ready to start immediately, please apply below.